Crisis Services

Crisis Response Team

The Crisis Response Team is designed to provide mental health services in various settings for immediate on-site crisis assessment, crisis intervention, and counseling, linkage, and referral follow up contact as needed to promote crisis resolution and evaluation and arrangement for inpatient psychiatric hospitalization as appropriate and necessary. The purpose of the CRT is to decrease involuntary psychiatric inpatient admissions of individuals that would be better served by other community resources, and facilitate access to mental health and other community services as warranted. The CRT intervenes during mental health crises, consults with the involved individuals’ family and/or significant others (such as school personnel), recommends action, provides immediate support, and facilitates referral to ongoing appropriate services.

24 Hour Crisis Line

863-519-3744

Toll Free Phone Number

800-627-5906

Services
  • Crisis Intervention & Counseling
  • Referral Program
  • Follow-up to promote crisis resolution
  • Evaluation and arrangement for inpatient hospitalization as necessary

Services are provided 24 hours a day, 365 days a year.

The Crisis Response Team offers mental health support to schools, the community and other service providers following critical incidents such as hostage situations, school violence, sudden loss of a teacher or fellow student.

CRT manages a 24-hour a day crisis telephone line.

Crisis Stabilization Unit (CSU)

The Crisis Stabilization Unit provides short-term, intensive, psychiatric stabilization, evaluation and discharges planning services to individuals in need of emergency treatment either voluntarily or involuntarily. Adult psychiatric inpatient services are available for individuals age 18 and upward that meet appropriate legal, medical and financial criteria for CSU. The CSU is open 24 hours per day, 365 days per year, is licensed by the Agency for Healthcare Administration (AHCA) and accredited by The Joint Commission. The BartowCSU is licensed for 30 adult and children’s beds. Our Lakeland CSU will be opening soon!

24 Hour Crisis Line

863-519-3744

Toll Free Phone Number

800-627-5906

Admission Criteria
A person may be taken to a receiving facility for involuntary examination if there is a reason to believe that he or she has a mental illness (as defined in the Baker Act) and because of his or her mental illness:
  • The person has refused voluntary examination after conscientious explanation and disclosure of the purpose of the examination.
  • Without care or treatment, the person is likely to suffer from neglect or refuse to care for himself or herself.
  • There is a substantial likelihood that without care or treatment the person will cause serious bodily harm to self or others in the near future.

Upon admission to the Crisis Stabilization Unit, each patient must be evaluated by a psychiatrist within 24 hours.

If an admission occurs, the CSU Clinician completes an initial treatment plan with the individual and seeks family involvement as appropriate.

Family involvement is encouraged from the first contact with the Crisis Response Team.

Short-Term Residential Treatment (SRT)

The Short-term Residential Treatment Program provides quality psychiatric rehabilitation services to individuals who are in need of a safe and secure residential environment. This includes securing the necessary resources to assist the individual in returning to a less restrictive environment.Patients in the Short-term Residential Treatment Program receive a psychiatric evaluation upon admission and are seen by psychiatrist/ARNP no less than every 30 days and as needed. The psychiatrist or physician conducts rounds on a daily basis. Treatment team meetings are conducted weekly to monitor the patient’s progress toward recovery and returning to the community

24 Hour Crisis Line

863-519-3744

Toll Free Phone Number

800-627-5906

Admission to SRT is through a court order process from an inpatient facility.

Clients receive a variety of services designed to allow them to acquire the skills and abilities needed to live in a less restrictive community setting.

SRT provides an assessment, coupled with the patient’s personal goals and treatment-related objectives, to serve as the foundation on which the individual treatment plan is developed.

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